Last updated: September 2026

This Privacy Policy explains how Kangapooch LLC ("Kangapooch," "we," "us") collects, uses, and shares information when you visit or make a purchase from kangapooch.com (the "Site").

Information we collect

Order information — name, shipping/billing address, email, phone number, and payment details when you place an order. Payment card numbers are processed by our payment processors via Squarespace Commerce and never stored on our servers.

Device information — IP address, browser type, pages viewed, and referral source, collected automatically via cookies and similar technologies when you browse the Site.

Communications — emails you send us, and your email address if you subscribe to our mailing list.

How we use it

To fulfill orders (payment, shipping, order confirmations, and customer support); to improve the Site through analytics; to send marketing emails only if you opt in — every email includes one-click unsubscribe; and to prevent fraud and comply with legal obligations.

Who we share it with

We share personal information only with service providers who need it to operate the store: Squarespace (site and commerce platform), payment processors, shipping carriers (USPS/UPS), our fulfillment partner, email service provider, and analytics providers. We may also share information to comply with law or protect our rights. We do not sell your personal information, and we never have.

Cookies

The Site uses essential cookies (cart, checkout, security) and, with your consent where required, analytics and marketing cookies. You can control cookies through your browser settings; disabling essential cookies may break checkout.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information.

California residents (CCPA/CPRA): you have the right to know what personal information we collect, request deletion, correct inaccuracies, and not be discriminated against for exercising these rights. We do not sell or share personal information as defined by the CPRA. To exercise any right, email info@kangapooch.com — we'll verify your identity and respond within the legally required timeframe.

Data retention & security

Order records are kept as long as needed for tax, accounting, and legal purposes. We use industry-standard safeguards (TLS encryption in transit, access controls); no method of transmission is 100% secure, but we treat your data the way we'd want ours treated.

Children

The Site is not directed at children under 13, and we do not knowingly collect their personal information.

Changes & contact

We may update this policy from time to time; the "Last updated" date will change when we do. Questions or requests: info@kangapooch.com or Kangapooch LLC, 580 Fifth Avenue, Suite 820, New York, NY 10036.